Keeping ahead the growing importance of training and conveying business information for successful operations of a firm, KKI arranged a workshop on “KKI Operations, SBP Rules & Regulations” for its franchises, on 19th November 2005 at the Corporate Office so as to focus the operations under which they are working. The need of the workshop was felt to train the franchisees in every aspect of their business and its dealings as per rules and regulations of the State Bank of Pakistan.

Mr. Naeem Butt- Head of Operations assigned the responsibility to arrange this workshop jointly to Mr. Fida Hussain- Head of HR and Mr. Nabeel Iqbal – Manager Marketing. Mr. Butt briefed them about the aims and objectives of the workshop and areas which are to be focused in this training workshop.

Mr. Hussain and Mr. Nabeel along with the coordination of Mr. Jawaid Somroo, Ms. Rozina Sewani and Ms. Faria Owais, discussed, finalized and completed all the workshop tasks and arrangements well on time.

The workshop was conducted by Mr. Nabeel and was divided into two sessions. The workshop commenced with the recitation of Holy Quran by Mr. Amir Ameen- Head of Finance. After the recitation, a key note address was made by Mr. Munaf Kalia, after which Mr. Nabeel introduced all Board of Directors- Mr. Owais Kalia, Mr. Muanf Kalia, Mr. Naeem Butt, Mr. Javed Khanani and Head of the Departments- Mr. Idress Usman, Mr Jawaid Somroo, Mr. Ahmed Hassan, Mr. Amir Ameen, Mr. Azeem Idrees, and Ms. Nadia to all the participants. Later all the franchisees introduced themselves and with this the introductory session concluded and the formal session started.

The formal presentations of the workshop began with the introduction of KKI which was given by Mr. Nabeel Iqbal. In his presentation, Mr. Nabeel highlighted the back ground of Kalia group, KKI’s history and its transformation from money changers to an exchange company, ISO certification, expansion of its entire network, its websites www.kkionline.com, www.forexpk.com. Moreover, he focused on the publications and the field of research and development especially the research reports and newsletters.

After Mr. Nabeel, Mr. Hussain gave his presentation on the Human Resource Department. In his presentation he threw light on the roles and duties of HRD, where he mentioned HR’s responsibilities from the process of recruitment till hiring of the right candidate for the right job, benefits plans to the implication of these plans, planning to arranging any training plans and chalking out the rules and regulations to its implementation. Then Mr. Somroo took over Mr. Hussain and described about the working of Administration department. He focused on the disciplinary act which is the sole factor to maintain the decorum of any organization; he emphasized that check in and out timings of the employees must be maintained as this encourages them to be punctual, build a reputation of the organization among others and is effective from economical / business point of view.

With the ending of the presentation of Mr. Somroo, the presentation phase of the first session came to an end. At this point, Mr. Nabeel and Mr. Hussain made the participants to visit the entire corporate office of KKI so as to make them aware of professional working setup so they can continue working with same zeal and professionalism at their offices as well.

Between the first and the second session, there was a prayer and refreshment break for an hour.

In the second session, the first presentation was given by Treasury Department which was presented by Mr. Yousuf –Treasury Officer. He highlighted the problems which are usually faced by the sender and the beneficiary for the execution of outward remittance transaction. He advised to take complete details and information of both the parties so that the transactions can be made securer, safer, quicker and hassles free. He discussed in detail the precautions to be taken for executing DD, TT and TC transaction.

Ms. Nadia- Manager Home Remittance described about the software “Remitton” and its working. Moreover, she described about the systems procedures, receiving, inputting of data, follow up, updating of records of home remittance and its modes of payment so that the franchisees can understand thoroughly the working of the software.

Exchange Plus- software was covered and described by Mr. Yasin- Accounts Officer. He explained about the benefits of Exchange Plus and how one can get advantage of its daily and weekly working which is capable of generating all kinds of reports required by SBP along with comprehensive MIS reports.

Another presentation was given by Manager Audit department Mr. Azeem. In his presentation, he introduced his department, its responsibilities, requirements, functions and the need of Audit for an organization especially a financial institution these days.

Audit presentation was followed by finance and SBP reporting which was covered by Mr. Amir Ameen. He threw light on the daily and weekly working and maintaining of the financial records. His focus was that operational activities must be under the framework of SBP rules and regulations and that the reporting should be accurate and well on time.

The last presentation was of Mr. Naveed Butt-R&D Manager, on Money Laundering. He highlighted the concept of money laundering, ways of its identification, importance of KYC and the prevention of money laundering.

Here came the time break for Maghreb prayers and all the participants left for prayers.

Soon after the prayers, a summing up speech was given by the Head of Operations- Mr. Naeem Butt. He thanked all franchisees for showing great interest in attending the workshop and staying with the same zeal and enthusiasm till the end. He hoped and wished that all franchises will now be more focused to work in accordance with the rules and regulations of SBP.

The speech was followed by a Q & A session where the participants asked different questions related to the workshop as well as the problems they face in their daily routine work. The detailed answers were given my Mr. Munaf and Mr. Butt and for few questions they referred to contact Ms. Nadia, Mr. Amir Ameen and Mr Nabeel for further actions.

Another highlight of the training workshop was Certificate Award Cermoney which was presided by the Chairman of Kalia Group & KKI- Mr. Hanif Kalia. Before the certificate distribution, Mr. Hanif Kalia addressed the participants; Mr. Hanif focused that the work must be carried out with loyalty, sincerity and most of all under the defined rules and regulations of SBP and KKI. He discussed the hard work and commitment put behind making KKI as a front line Exchange Company of Pakistan and appreciated the roles of its management as well as the staff of KKI in it. After the speech Mr. Hanif distributed the certificates and the souvenirs among all the participants.

At the end of the certificate distribution ceremony, Mr. Owais appreciated Mr. Hussain and Mr. Nabeel, and presented both of them special presents as a token of appreciation for arranging such a successful workshop. He was extremely happy and felt proud that such talented and sincere people are working with them for the prosperity of KKI and he believes that they are the valuable its assets. At the same moment, Mr. Nabeel thanked the coordinators for their utmost cooperation in this workshop. He also thanked the participants for coming over in the workshop and making it a successful event.

There was a photo session with the Board of Directors, HODs, and all franchisees at the end of the workshop.

Lastly, there was an arrangement of a dinner at the cafeteria of KKI corporate office.